Effective Date: [Insert Date]
These Terms of Service (“Terms”) govern the use of the online taxi booking service provided through taxi.simonpetersen.net (“Website”, “we”, “our”, “us”). By booking a ride on our Website, you agree to these Terms.
1. Service Description
We provide private taxi transportation services that can be booked online via our Website. Services include pickup and drop-off at locations specified by the customer.
2. Booking Process
Bookings are made through the online booking form on our Website.
You must provide accurate information including your name, contact details, pickup and drop-off addresses, and travel time.
Once submitted, we will confirm your booking via email, SMS, or phone.
3. Pricing and Payment
All prices are displayed before booking confirmation.
We accept the following payment methods:
Online payments via secure third-party processors.
Cash directly to the driver.
Card payments (credit/debit cards, Google Pay, Apple Pay) in the car.
Online payments are processed securely, and we do not store full payment card details.
Payment is required in full at the time of booking (if prepaid online) or at the end of the ride (if cash/card in vehicle).
4. Cancellations and Refunds
You may cancel your booking free of charge up to 2 hours before the scheduled pickup time.
Cancellations made less than 2 hours before pickup may incur a fee of up to 50% of the fare.
If you do not show up at the pickup location without cancellation (“no-show”), the full fare may be charged.
Refunds for prepaid rides (if applicable) will be processed within 5–10 business days via the same payment method used.
5. Customer Responsibilities
By using our service, you agree to:
Be present at the pickup location at the confirmed time.
Provide accurate and complete booking information.
Ensure safe and respectful conduct during your ride.
Comply with all local safety requirements (e.g., seatbelt use).
6. Our Responsibilities and Limitations
We will make reasonable efforts to provide service at the booked time. However:
Delays may occur due to traffic, weather, or unforeseen circumstances.
We are not liable for missed connections (e.g., flights, trains) caused by such delays.
Our maximum liability for any claim is limited to the value of the booked fare.
7. Luggage and Personal Items
Standard luggage is permitted. Please inform us in advance of oversized items, special requirements, or if you are traveling with pets.
We are not responsible for loss or damage to items carried in the vehicle.
8. Safety and Refusal of Service
We reserve the right to refuse or terminate service if:
A passenger is under the influence of alcohol or drugs and poses a safety risk.
A passenger behaves abusively, aggressively, or unlawfully.
Transporting the passenger would breach applicable laws or safety regulations.
9. Data Protection
Your personal data is collected and processed in accordance with our Privacy Policy.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of [insert your country, e.g., Denmark]. Any disputes will be subject to the exclusive jurisdiction of the courts in [insert your city/country].
11. Changes to the Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Effective Date.”
12. Contact Information
For questions about these Terms, please contact:
Taxi Service – Simon Petersen
Website: https://taxi.simonpetersen.net
Email: [Insert Contact Email]
Phone: [Insert Phone Number]